WE USE THE UNITED STATES POSTAL SERVICE TO SHIP ALL PACKAGES

It takes the Gaia Tribe 2-3 weeks to make your item(s) once order is placed. 

*We are not able to rush production on orders.

*We will use the shipping address given to us at time of purchase so double check it is correct before ordering

* Changing your address after purchase often causes confusion and mistakes within the system

* We are not able to combine shipping on separate orders, as each order requires tracking related to that transaction. In an effort to save on shipping cost and resources please try to order all items at once.

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U.S. DOMESTIC SHIPPING: 

All U.S. shipments are sent Priority Mail with tracking number. You may also upgrade to EXPRESS shipping.

U.S. (priority) – should arrive within 3-5 business days 

U.S. (express) – should arrive within 1-2 days

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CANADIAN SHIPPING:

All Canadian shipping starts standard at First Class. You may also upgrade to PRIORITY or EXPRESS.

CANADIAN (first) – Should arrive 2-3 weeks 

CANADIAN (priority) – Should arrive within 6-10 days, plus possible customs time

CANADIAN (express) – should arrive within 3-5 days, plus possible customs time

❤︎ Please note that First Class shipping does not offer any recourse if the U.S. or Canadian post loses your package. Lost or undelivered package claims can only be initiated for Priority and Express shipping, not First Class. If you would like the ability to make an undelivered or lost package claim we recommend upgrading to Priority on International shipments.

❤︎ Don’t forget that your item(s) may be held for additional customs/duty/VAT specific to your country. These fees are separate from your purchase with us and we have no connection to or control over them. They are different for each country. This may also add additional days to your shipping time and we have no way to speed up your country’s customs procedures. Marking a false value, making a false receipt, or marking the parcel as a “gift” is illegal, so please don’t ask us to do so. Thanks so much for your understanding.

❤︎ Gaia Conceptions has no control over your package once it is in the hands of USPS. This is especially true for International shipping: once your item reaches your Country it is in the total control of your country’s Postal Service. We can not issue refunds for undelivered or lost packages. You will need to contact USPS or your country’s Postal Service if they make a mistake with your delivery. Lost or undelivered package claims can only be initiated for Priority and Express shipping, not First Class. If you would like the ability to make an undelivered or lost package claim, we recommend upgrading to Priority on International shipments.

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INTERNATIONAL SHIPPING: everywhere else

All International shipping starts standard at First Class. You may also upgrade to PRIORITY or EXPRESS.

INTERNATIONAL (First) – should arrive 2-4 weeks

INTERNATIONAL (priority) – should arrive within 6-10 days

INTERNATIONAL (express) – should arrive within 5-6 days

❤︎ Lost or undelivered package claims can only be initiated for Priority and Express shipping, not First Class. If you would like the ability to make an undelivered or lost package claim we recommend upgrading to Priority or Express on International shipments.

❤︎ Don’t forget that your item(s) may be held for additional customs/duty/VAT specific to your country. These fees are separate from your purchase with us and we have no connection to or control over them. They are different for each country. This may also add additional days to your shipping time and we have no way to speed up your country’s customs procedures. Marking a false value, making a false receipt, or marking the parcel as a “gift” is illegal, so please don’t ask us to do so. Thanks so much for your understanding.

❤︎ Let us know if a different carrier such as FED EX or UPS is a safer way to ship in your country. This is a good idea if your country’s postal service is unreliable. Please contact us to make payment arrangements for these shipping services, as they are often more costly then our current shipping choices and we will need to send a separate invoice.

❤︎ Gaia Conceptions has no control over your package once it is in the hands of USPS. This is especially true for International shipping, once your item reaches your Country it is in the total control of your country’s Postal Service. We can not issue refunds for undelivered or lost packages. You will need to contact USPS or your country’s Postal Service if they make a mistake with your delivery. Lost or undelivered package claims can only be initiated for Priority and Express shipping, not First Class. If you would like the ability to make an undelivered or lost package claim we recommend upgrading to Priority on International shipments.

OUR SHIPPING COST:

❤︎ Our prices are based on USPS shipping and our HANDLING cost.

❤︎ Our shipping cost also includes handling – This includes the paper, envelopes, packing material, tagging, trips to post office, printer ink, and of course paying Cindy for her time to package and label each package.

LOST PACKAGE: Gaia Conceptions has no control over your package once it is in the hands of USPS. This is especially true for International shipping, once your item reaches your Country it is in the total control of your country’s Postal Service. We can not issue refunds for undelivered or lost packages. You will need to contact USPS or your country’s Postal Service if they make a mistake with your delivery. Lost or undelivered package claims can only be initiated for Priority and Express shipping, not First Class. If you would like the ability to make an undelivered or lost package claim we recommend upgrading to Priority on International shipments.